Privacy policy

This privacy policy applies between you, the User of this Website, and Sunshield Window Film, the owner and provider of this Website. Sunshield Window Film takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website, including data submitted through embedded website forms, third-party platforms such as Typeform (used for Google Ads), and, where applicable, live chat systems such as Tidio. Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

  • Data: collectively all information that you submit to Sunshield Window Film via the Website, including data from embedded forms, third-party platforms like Typeform, and live chat tools such as Tidio.
  • We or us: Sunshield Window Film.
  • User or you: any third party that accesses the Website and is not either (i) employed by Sunshield Window Film and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Sunshield Window Film and accessing the Website in connection with the provision of such services.
  • Website: the website that you are currently using, https://www.sunshieldwindowfilm.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • "including" is understood to mean "including without limitation";
  • reference to any statutory provision includes any modification or amendment of it;
  • the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Sunshield Window Film and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

We may collect the following Data, which includes personal Data, from you:

  • Name;
  • Contact Information such as email addresses and telephone numbers;
  • IP address (automatically collected);
  • Details you provide through forms (embedded or Typeform);
  • Chat messages and metadata (if Tidio is active);

in each case, in accordance with this privacy policy.

Our use of cookies

Necessary cookies

We use necessary cookies to make our site work and enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytical cookies

We may use analytical cookies to help us provide you with the best possible experience by collecting and reporting information on how the website is used. The cookies collect information in a way that does not directly identify anyone. If you prefer not to allow us to accept these cookies you can adjust permissions via the cookie icon.

Our use of Data

For purposes of applicable data protection law, Sunshield Window Film is the “data controller”. We may use your Data for the following purposes:

  • Responding to enquiries;
  • Internal record keeping;
  • Follow-up communications via phone/email;
  • Marketing (if consent is given).

Data is stored securely and retained unless removal is requested or required by law.

Third party services and data sharing

We may, from time to time, employ third-party tools to process your data, including:

  • Typeform – for lead capture via advertising campaigns;
  • Tidio – live chat software, which may collect personal and technical data.

We do not sell or rent personal data. Service providers are contractually bound to protect your data.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. Sunshield Window Film may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Sunshield Window Film. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

  • Use of Data for direct marketing purposes;
  • Sharing Data with third parties.

You may withdraw consent at any time by emailing hello@sunshieldwindowfilm.co.uk or using the unsubscribe option in marketing emails.

Functionality of the Website

To use all features and functions available on the Website (including forms and chat), you may be required to submit certain Data.

Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Sunshield Window Film (where such Data is held). A small fee (up to £10) may apply.

Security

Data security is of great importance to Sunshield Window Film and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website, as well as through Typeform forms and Tidio live chat (if active).

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

Transfers outside the European Economic Area

Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA. If we transfer Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

Sunshield Window Film reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

Contact us

You may contact Sunshield Window Film by email at hello@sunshieldwindowfilm.co.uk or by phone on 01543 765239. You can also visit us online at www.sunshieldwindowfilm.co.uk.

Last updated: 01/10/2025